Getting Started with QOBooks

QOBooks offers two primary ways to access your business data: via our secure Cloud platform or through our high-performance Native Desktop Client.

1. Cloud Access (Browser)

The Cloud platform is the most accessible way to manage your business from anywhere in the world.

Dynamic Login Portal

Instead of a single global address, each organization has its own dedicated secure portal.

• Login Link: You will receive a unique login URL upon registration (e.g., your-business.qobooks.com).
• Accessing via main site: You can always visit the [main portal](<?= WEBSITE_URL ?>) and click Sign In to be redirected to your specific organization.

To log in, simply visit <?= WEBSITE_URL ?>/auth/login/ and enter your credentials.

Requirements

• Connectivity: Continuous internet connection.
• Browsers: Latest Google Chrome (Highly Recommended for POS), Firefox, or Safari.

2. QOBooks Desktop App (Powered by Electron)

The qobooks_desktop app is a high-performance native container designed for retail environments, power users, and dedicated POS stations. It provides a more robust bridge between the web platform and your local hardware.

Why use the Desktop App?

• Advanced Thermal Printing: Direct integration with receipt printers via QZ Tray and native drivers, eliminating browser "print dialog" delays.
• Hardware Stability: Superior support for USB/Serial barcode scanners and secondary customer-facing displays.
• Enhanced Performance: Uses a dedicated Chromium engine (Electron) to provide consistent speed and persistent local caching.

Operating Systems & Requirements

• Windows: 10 and 11 (64-bit).
• macOS: Intel and Apple Silicon (M1/M2/M3) — macOS 11.0 or later.
• Linux: Ubuntu, Debian, and Fedora (.AppImage and .deb formats).
• Hard Drive: Minimum 500MB free space.
• RAM: 4GB recommended for smooth multitasking.

How to Install

1. Visit the QOTrack Website.
2. Look at the top navigation bar and hover over the Resources menu.
3. Select Downloads from the dropdown list.
4. Download the installer labeled for your specific operating system.
5. Launch the installer and follow the prompts. Once installed, sign in with your organization's ID and your user credentials.

[!CAUTION] Data Synchronization: While the Desktop app has local caching capabilities, it still requires an internet connection for initial activation and to sync transactions with the central server.